Delete Account & Data Deletion

At My Daily Coach (BornToRise Technologies Pvt Ltd), we respect your privacy and give you full control over your personal information. If you wish to delete your account and remove all associated data from our servers, you can easily submit a request as outlined below.

1. How to Request Account and Data Deletion

You can request the deletion of your account and all associated data by sending an email directly to our support team:

2. What Details to Include in Your Email

To ensure quick verification and processing, please include:

• Registered Mobile Number / Email: The phone number or email address used when signing into My Daily Coach.
• Name: The name associated with your profile.
• Subject Line: “Account & Data Deletion Request”.

3. Deletion Timeline (Within 30 Days)

Once our support team receives your request, we will verify your identity and initiate the deletion process. All personal data, account identifiers, and chat history will be permanently deleted within 30 calendar days of receiving the request. You will receive a confirmation email once the deletion has been completed.

4. What Data Will Be Deleted

Upon completing your deletion request, the following data is permanently removed:

• Account & Profile Details: Your mobile number, email, name, avatar, language preferences, and profile configuration.
• Conversation History: All chat messages, questions, and interactions across all 7 AI coaches (Guru Maa Devki, Acharya Ji, Sandy, Vikram Bhaiya, Shanti Aunty, Ananya, and Ajay Sir).
• Trackers & Activity: Kundli charts, meditation timers, daily streaks, expense/budget logs, brave action logs, and study timetables.
• Authentication Data: Login tokens, device tokens, and session credentials.

5. Data Retention Exceptions

We do not retain personal information after your deletion request is processed, except where retention is strictly required by applicable law, tax reporting, accounting obligations, or legitimate dispute resolution. Any payment transaction receipts are securely handled by payment processors (e.g., Stripe, PhonePe) subject to regulatory statutory requirements.

6. Important Note on Subscriptions

Deleting your account data does not automatically cancel any active recurring subscriptions billed through Google Play or third-party app stores. To prevent future charges, please cancel any active subscription directly via your Google Play Store > Payments & Subscriptions menu prior to submitting your deletion request.

7. Questions or Assistance

If you have any questions regarding our data retention practices or need further assistance with your deletion request, please reach out to us at:

BornToRise Technologies Pvt Ltd
Support Email: dailycoachteam@gmail.com
Website: mydailycoach.in